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Censured Councillor Agrees GBC’s Complaints System is ‘Not Fit for Purpose’

A former council and Conservative group leader at Guildford Borough Council, who was censured for failing to act respectfully in remarks he made to Guildford Dragon staff, has supported the…

Dragon Interview: Council’s Complaints Process Is ‘Not Fit For Purpose’ Pt 2 – How Do We Fix It?

It is rare to get an insider’s objective view of the borough council so we should really value this contribution from Bernard Quoroll, a retired solicitor living in Guildford, who…

Dragon Interview: Pt 1 – Council’s Complaints Process Is ‘Not Fit For Purpose’ – Says Retired Chief Exec

It is rare to get an insider’s objective view of the borough council, so we should really value this contribution from Bernard Quoroll, a retired solicitor living in Guildford, who…

Complaints Against Cllrs Spooner and Eyre Upheld At Hearing

By Hugh Coakley Two Guildford Borough Councillors were found to have breached the Councillors’ Code of Conduct at a formal hearing last night (September 27). A sub-committee of the Corporate…

PCC Snubs Complaints Panel Decision and Refuses to Explain Herself to Reigate MP

By Julie Armstrong local democracy reporter Surrey’s police and crime commissioner has snubbed a complaints panel decision and refused to explain herself to Reigate’s MP after her transgender tweet caused…

Letter: The GBC Complaints System Favours Those With Power

From: David Roberts In response to: ‘Strong Argument’ for Publishing Outcomes of Complaints Against GBC Councillors, Says Committee Chair Transparency is always a good idea but a bigger issue is…

Councillors Failing to Follow Social Media Guidance Is the Cause of Most Complaints

By Emily Coady-Stemp local democracy reporter Some Guildford councillors are not sticking to the authority’s social media guidance leading to “inflammatory language” being used and complaints against them, a council…

Letter: There Is Something Wrong With Our Complaints Systems

From: Jim Allen In response to: ‘Strong Argument’ for Publishing Outcomes of Complaints Against GBC Councillors, Says Committee Chair There is a general problem with complaint systems in this country.…

Letter: Independent Processing of Complaints Against Councillors Would be Fairer

From: Name and address supplied In response to: ‘Strong Argument’ for Publishing Outcomes of Complaints Against GBC Councillors Says Committee Chair When I complained, there were considerable delays in the…

‘Strong Argument’ for Publishing Outcomes of Complaints Against GBC Councillors, Says Committee Chair

By Martin Giles Of 14 complaints made against GBC councillors last year none reached a final outcome where the complaint was upheld. Seven of the complaints failed the “initial jurisdiction…

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