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Guildford news...
for Guildford people, brought to you by Guildford reporters - Guildford's own news service
Council Tenants Unhappy with the Way GBC Handles Their Complaints
By Emily Dalton local democracy reporter Guildford council tenants are not happy with the way the council deals with complaints. People living in social housing have said they want the…
Dozens of Complaints Upheld Against Waverley Housing Maintenance Contractor
By Emily Dalton A firm employed by Waverley Borough Council to repair and maintain its housing stock had dozens of complaints upheld against it last year for the quality of…
Failure to Complete Council Housing Repairs Leads to Increased Level of Complaints
By Emily Dalton local democracy reporter “Failing to do what we promise to do” is one of the key drivers of rising complaints to Guildford Borough Council (GBC)’s housing department.…
Updated: Ash Plagued by Noxious Burning Smell – GBC Probes Residents’ Complaints
By David Reading Guildford Borough Council has been investigating complaints about a strong, noxious burning smell that has been troubling people throughout parts of Ash and Ash Green. See the…
Censured Councillor Agrees GBC’s Complaints System is ‘Not Fit for Purpose’
A former council and Conservative group leader at Guildford Borough Council, who was censured for failing to act respectfully in remarks he made to Guildford Dragon staff, has supported the…
Dragon Interview: Council’s Complaints Process Is ‘Not Fit For Purpose’ Pt 2 – How Do We Fix It?
It is rare to get an insider’s objective view of the borough council so we should really value this contribution from Bernard Quoroll, a retired solicitor living in Guildford, who…
Dragon Interview: Pt 1 – Council’s Complaints Process Is ‘Not Fit For Purpose’ – Says Retired Chief Exec
It is rare to get an insider’s objective view of the borough council, so we should really value this contribution from Bernard Quoroll, a retired solicitor living in Guildford, who…
Complaints Against Cllrs Spooner and Eyre Upheld At Hearing
By Hugh Coakley Two Guildford Borough Councillors were found to have breached the Councillors’ Code of Conduct at a formal hearing last night (September 27). A sub-committee of the Corporate…
PCC Snubs Complaints Panel Decision and Refuses to Explain Herself to Reigate MP
By Julie Armstrong local democracy reporter Surrey’s police and crime commissioner has snubbed a complaints panel decision and refused to explain herself to Reigate’s MP after her transgender tweet caused…
Letter: The GBC Complaints System Favours Those With Power
From: David Roberts In response to: ‘Strong Argument’ for Publishing Outcomes of Complaints Against GBC Councillors, Says Committee Chair Transparency is always a good idea but a bigger issue is…
See: Tumbling Bay Footbridge: National Trust Says It Is ‘Committed to Finding a Resolution’
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