Debt Help Charity Welcomes First Independent Regulator For Enforcement Agents

Published on: 30 Jul, 2021
Updated on: 30 Jul, 2021

Christians Against Poverty (CAP), with a debt help centre in Guildford, has welcomed the news of the first independent regulator for enforcement agents in England and Wales.

The Enforcement Conduct Authority (ECA) will begin by appointing a chairperson ahead of its official launch later this year.

One of its main objectives will be to raise standards within the enforcement sector, providing more protection for vulnerable people being visited by enforcement agents, also known as bailiffs.

Jane Seals, Guildford CAP debt centre manager, said: “We’re pleased to see that the ECA is being created to make sure that everyone is treated fairly.

“We’re hoping that it will put a stop to aggressive, intimidating and confrontational behaviour by some enforcement agents. Struggling in debt is bad enough without the stress of being treated badly by the bailiffs.

“We’ve sadly had many clients go through the trauma of a visit from bailiffs and although it’s never a pleasant experience, it’s important that bailiffs are aware of the importance of treating vulnerable people with respect and signposting them for help where needed.”

If anyone reading this is worried about debts piling up and they’re receiving letters about debts being passed to enforcement agents, please don’t worry alone. Contact CAP on its freephone number 0800 328 0006 as soon as possible to get free debt help.