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Recruitment Call for 999 Call Handlers and Special Constables

Published on: 5 Oct, 2021
Updated on: 6 Oct, 2021

Surrey Fire and Rescue Service is looking to recruit new control room officers and Surrey Police are looking for more special constables.

Qualities being sought for the 999 call handler role are an impeccable telephone manner, quick thinking and a good level of commitment.

Sally Wilson, who manages Joint Fire Control at Surrey Fire and Rescue Service, said: “The people in our fantastic Joint Fire Control are vital to our organisation. They are the first point of contact for all emergencies in residents’ time of need.

“The role is not easy and there will be an intensive initial training period however in return, you’ll be part of a lifesaving organisation focused on making people safer with opportunities for development and progression.

“No experience is required – we have a team full of people from diverse backgrounds and that’s great because they bring all of their varied knowledge and experience into one core team.”

Ian Guppy a crew commander said: “I’ve worked in fire and rescue control rooms for 14 years now and no day is the same. It is an incredible career opportunity and one I am still as thankful for today as I was when I started in March 2007.

“You work with residents to keep them calm, as safe as possible and reassured. You’ll also work with crews and officers to ensure they’re at the right place, at the right time, with the right resources to keep people safe.”

More information can be found at: The closing date for applications is Friday, October 15 2021.

And Surrey Police are looking for individuals who are seeking an opportunity to volunteer to help keep communities safe as special constables.

During the last 18 months, our special constables have volunteered over 73,000 hours to support frontline policing through the pandemic alongside their regular colleagues.

A police spokesperson said: “If you’re looking for an opportunity to volunteer and make a difference in your community, look no further. With your wealth of skills, knowledge and experiences, you can help us to ensure that Surrey is a county that is safe and feels safe.

“You can make a real difference in Surrey by reducing crime – and the fear of crime – across the county, whilst gaining unique experiences that you are unlikely to encounter anywhere else.

“Visit the Surrey Police website for more information and to apply. If you’d like to hear from a special constable first-hand what it’s like, please watch episode four of Surrey Police LIVE, which you can see here.”

The deadline for applications is Sunday, October 10 2021.

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