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Letter: If GBC Wants to Increase Car Park Charges At Least Make It Easy to Pay

Published on: 6 Mar, 2022
Updated on: 6 Mar, 2022

From: Valerie Thompson

See: Guildford Car Park Price Rises Confirmed

This evening [March 3] we went to the cinema at the Odeon and parked in the multi-story car park opposite.

Neither of the payment machines were working on our floor. One was supposedly card only, but the instructions were totally incomprehensible. The other one spewed out any coins put in it and cards were not read.

I could not make head nor tail of what we should have done as there were no clear instructions. In the end, we left a note in the windscreen explaining our failure.

Fortunately, on our return to the car, we found that we had not been given a ticket. Many other cars parked there had not managed to achieve a parking permit either.

If GBC is so intent on extracting as much money as possible with the increase in charges in Guildford car parks then the least they can do is make it easy for people to actually pay.

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test One Response to Letter: If GBC Wants to Increase Car Park Charges At Least Make It Easy to Pay

  1. Rex Butcher Reply

    March 26, 2022 at 8:30 pm

    Why would they want to make payment easy?

    By invoking ‘confusion marketing’ they can issue fines for non-payment which benefits GBC’s bottom line.

    Cynical, moi?

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