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Letter: Prompt Council Service Worthy of a Bonus

Published on: 17 Nov, 2020
Updated on: 17 Nov, 2020

From: Jim Allen

We all like to bash the council at every opportunity but praise where it is due as it is in this recent example of their service.

Sequence of events:

  1. Time 10.15am Depart house,  walk to up the slope to Clay Lane. Bit unsteady on my feet due to lack of real exercise since December 2019 and ongoing minor health problems.
  2. Arrive east slope Clay Lane. Observed significant layer of wet leaves and twigs. Exceedingly slippery.
  3. 10.26 Call to local councillor (George Potter, Lib Dem, Burpham) I called directly as it was too noisy to call council offices and wait for response. I reported the possible hazard to Cllr Potter.
  4. Continued walk to King Post Parade to drop off parcel and letter.
  5. 11.10 Returned to Clay Lane. GBC employee had already cleared half the length of affected path  and was continuing his clearance work.

Result – a  very rapid resolution, above and beyond expectation. I had personally just hoped it was cleared ‘soon’ for others safety.

So thanks George, and the GBC street cleaning team. You all deserve a Christmas bonus!

 

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test 2 Responses to Letter: Prompt Council Service Worthy of a Bonus

  1. George Potter Reply

    November 17, 2020 at 5:33 pm

    I’m very glad to see that the path was cleaned so quickly, and to see praise for the excellent work that the GBC staff have done.

    However, much as I’d wish to be able to take the credit, in this case, I’m afraid I can’t as the GBC employee was already on their way to clean the path before I was able to raise the issue.

    Just goes to show how dedicated and on the ball our street cleaning team are.

    George Potter is a Lib Dem borough councillor for Burpham.

  2. Pearl Catlin Reply

    November 18, 2020 at 3:36 pm

    Well I wish he’d come to Summersbury Drive in Shalford and to the Wonersh Surgery. Do householders not even consider what is outside their front doors? It is perilous to walk near here especially with a walking stick – the rubber bottom just slides and over you go.

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